Testimonials – Air Conditioning Articles
“Great communication and great service! Very happy with the experience.”
Continue Reading“Trademark did an excellent job replacing our old AC and furnace unit and condenser. The price seemed attractive and the appointment was set only a week our two out after we agreed to move forward. Our new equipment is incredibly efficient and effective. The air coming out of the vents is so cold in the…
Continue Reading“Installed the new AC unit quickly and efficiently.”
Continue Reading“I needed to replace my 30 year old air conditioner. During the heat wave, of course! Perrin arrived to set up what was needed for the replacement of my air conditioner. He was wonderful and very knowledgeable about every single thing that was needed for the job! He gave me the costs of the job…
Continue Reading“My air conditioner quit working. Called Trademark Heating & Cooling right away! Aaron arrived to see what the issue was. He explained the issue was very knowledgeable. He let me know what the next step was. I needed a new unit, as mine was 30 years old. Aaron was a pleasure to work with! Keep…
Continue Reading“Very informative and personable.”
Continue Reading“Excellent and competent technicians. Blake snd Derek spent most of one day removing my old system and installing the new system. Answered all of my questions and gave detailed instructions on the operation of the new Carrier system.”
Continue Reading“PLEASANT, KNOWLEDGABLE, PROFESSIONAL.”
Continue Reading“Levi pulled through with an A/C fix in less than an hour after it broke on a Saturday evening. Impressive.”
Continue Reading“Great service. Honest and straight forward.”
Continue Reading“Anthony knows what he is doing!!!”
Continue Reading“Hello Trademark Team. On Friday night around 7:30 I called TM after I discovered my A/C unit stopped working. I called the Sandpoint number and was first helped by the after hours support person who was very helpful. Said he would hand off my info to a tech and within a few minutes I received…
Continue Reading“Aaron is an excellent technician and professional throughout. He asked questions and spent the time needed to ensure the service repair was effective. Great job to Aaron and thank you for the great service!”
Continue Reading“Chase was the installer & I already left a review for him. He was beyond awesome. Ben, Chase’s assistant was extremely knowledgeable of what needed to be done to keep Chase ready fir the nest step in our installation. Ben cleaned up after each step of installation & he was great in assisting Chase in…
Continue Reading“Excellent service, on time and called ahead! Well done and thank you!”
Continue Reading“This service call was honestly one of the best I have been part of. The technician was great at explaining what was wrong and what was done. The issue was resolved on the first call and that NEVER happens around here. The office workers I spoke to as well were wonderful, even with the stress…
Continue Reading“Great friendly service, they showed up on time and did a phenomenal job, thank you for the great service, would highly recommend!!!”
Continue Reading“Rapid response, quick analysis and rapid repair. Pleasant guy. Thanks!”
Continue Reading“Troy did a great job. Really fast.”
Continue Reading“Troy was fast and efficient and pretty much knew what the issue was. He should be commended on friendly expert service.”
Continue Reading“Troy was fast and efficient and pretty much knew what the issue was. He should be commended on friendly expert service.”
Continue Reading“Josh came out today on a hot Sunday and fixed our air conditioner. He was knowledgeable, quick and efficient!”
Continue Reading“Aaron showed up on time and quickly diagnosed the problem. He had it fixed in 20 minutes and was very professional. I am very happy with the service. I would definitely use Trademark again.”
Continue Reading“Levi was very professional and found the problem right away. He got us up and running temporarily and has the new part on order. I would recommend both Trademark and Levi for any service you may need.”
Continue Reading“All repair issues with my HVAC mini-split were handled efficiently, effectively & professionally!”
Continue Reading“This is the best company ever! I have used them for years and they always excel at their service. The technicians are kind, have great communication skills, and work with the customer to make sure they are taken care of. The office staff is exceptional. I’m so happy they got things working as they should…
Continue Reading“Alex Kerbs should be working for NASA! Our AC conked out last night. Rather than disrupt his evening, we decided to sleep in the basement for one night. Alex showed up bright and early and worked his brain over trying to figure out our problem. The one thing that caught my attention the most was…
Continue Reading“Good communication with the issues my unit was having and weighing whether to fix or replace.”
Continue Reading“The installation of our new Carrier air conditioner and furnace went well. After showing up on time Andy and his assistant removed the old equipment and proceeded with installing the new AC and furnace. After getting everything in, Andy ran the AC and then went over the information about running the unit for maximum performance.…
Continue Reading“Always great service.”
Continue Reading“Very polite with attention to detail. Hard working.”
Continue Reading“Alex was extremely professional and helpful. He was able to fix the issue quickly and took the time to explain the repair.”
Continue Reading“Expert service and repair on our air conditioner. Thank you!”
Continue Reading“Aaron and Blake did a fabulous job. Arrived on time, did everything expected, cleaned up like a maid service and got the entire HVAC system up and running as hoped for. They were professional, caring and left the work areas cleaner than they found them. A true credit to your company.”
Continue Reading“Great crew at our house yesterday. They installed a new air conditioning unit. Very professional, very polite, very knowledgeable.”
Continue Reading“Great crew at our house yesterday. They installed a new air conditioning unit. Very professional, very polite, very knowledgeable.”
Continue Reading“Aaron arrived on time, was friendly, and completed annual maintenance with no issues. Left site clean and in order.”
Continue Reading“Great tech! Got the problem found and fixed. Very cordial and friendly!”
Continue Reading“Troy is friendly, knowledgeable, professional and efficient. Our AC “died” on the 3rd 100 degree day a couple of weeks ago. The temperature in our house had risen to 85 degrees. that day. You’ll never know how delighted we were to see Troy! (our experience with Troy over the years has been A++!) He fixed…
Continue Reading“Erin was the best! Quick, neat and explain everything as he went! Great job!”
Continue Reading“Great Service. Technician was very informative and helpful.”
Continue Reading“Friendly, knowledgeable, and efficient. Actually arrived early.”
Continue Reading“They fixed the problem in 5 minutes and my air was back on.”
Continue Reading“Alex did an amazing job, with fast service, and he provided clear and helpful explanations. All of our dealings with Trademark have been super! Thanks to you all!”
Continue Reading“The Trademark Heating & Cooling team is friendly and super helpful through every step, from setting up an appointment to completing the service call! Troy had been our technician once before to respond to a problem with our furnace/central heater. This time it was our A/C gone out, right before a week of extreme heat!…
Continue Reading“Was an hour early, which was great. Quickly found and fixed the problem.”
Continue Reading“Really appreciate Alex. This is our second contact with him. Knowledgeable and professional. Thanks Alex!”
Continue Reading“Aaron was knowledgeable and repaired the air conditioner quickly. I highly recommend Trademark!”
Continue Reading“Basement was flooding due to leak in air conditioner. Jason stopped the water from coming out of the air conditioner and set up a cut off system in case it happens again.”
Continue Reading“Troy was very knowledgeable, efficient, and informative. He quickly identified the issue, had the appropriate part on hand, installed it, and tested to ensure the issues were corrected.”
Continue Reading“Ivan was awesome. He communicated, showed up early, walked us through our options, and truly took the time to give us advice that suited our specific situation. HIGHLY recommend Trademark, especially if you get Ivan.”
Continue Reading“Always prompt, efficient, professional and extremely personable. Love this guy!”
Continue Reading“Troy figured out the problem quickly and was very knowledgeable. We are very satisfied. Thank you!”
Continue Reading“AJ was very professional. He clearly explained what services needed to be completed. And reported once all work was completed. We are very pleased.”
Continue Reading“My AC quit blowing cold air on a Saturday night. I called the emergency call line and had a technician scheduled for Sunday morning. Josh was an excellent communicator. Called me serval times to let me know what time he will be there and when he was on his way. He showed up right on…
Continue Reading“Great experience! Called during the heat of the summer on a triple digit day when our air conditioner decided to quit and Josh came out within an hour and had our air conditioner up and running in no time. Very friendly and professional and worked very quickly to find the problem and fix it.”
Continue Reading“It was a weekend and hot but he came and worked to fix the problem. He had a great positive attitude.”
Continue Reading“Trademark has always been so accommodating, professional, and reliable, we’ve always been happy with the excellent service. Jason has been wonderful, trustworthy. Thank you so much, Jason, and Trademark, for our HVAC repair! Sleeping much better in comfort!”
Continue Reading“Josh was professional and courteous and so helpful. Remained chipper and pleasant despite the uncomfortable heat. He came BACK to help me through the ac restart. Great tech!”
Continue Reading“Josh was on time; professional, very knowledgeable and efficient. I will be requesting him next time I need service. He is awesome.”
Continue Reading“We were very happy to get a technician to come in after hours when our unit stopped working. Josh provided information ahead of time as to what type of repair he may be able to do to manage our expectations. Fortunately, the fix seems to be working. We would definitely use your services again.”
Continue Reading“Levi is great. Let me know he was available early, updated me on his arrival time, and arrived on time. All was fixed and we are enjoying being inside during the heatwave now!”
Continue Reading“Very good installer.”
Continue Reading“Incredible timeliness and efficient repair. I called and I had a technician at my door within 30 minutes and the repairs were complete within five days. Right before our 100*+ week. So extremely grateful.”
Continue Reading“Matt Shandy was very instrumental in our decision to go with your company. I liked Josh immediately due to his politeness and warm personality. He was fun! Didn’t have one on one contact with Tyler as much as Josh but he, too, was polite and friendly. They did a spectacular job and because of all…
Continue Reading“Aaron called and showed up on time, provided a prompt and accurate diagnostic and within an hour my A/C was up and running. He was knowledgeable, professional, and great to talk to! Trademark was referred by a friend and I would highly recommend them as well.”
Continue Reading“Troy was very friendly and professional. He did a great job fixing our air conditioner and answered any questions I had. We were very satisfied. We will definitely use this company again.”
Continue Reading“What great service! We had an appointment for a Monday, but they were able to squeeze us in 5days earlier. I’m sure everyone’s air conditioners were breaking down with this hot weather. The technician was very friendly and answered all of my questions. He had the part on hand and was able to get us…
Continue Reading“Levi was great. Extremely knowledgeable, very friendly and polite, and was quick and efficient with the job. Service was great and Levi went the extra mile to make sure the job was done right, even in this heat!”
Continue Reading“Josh was GREAT! So nice to talk to and explained everything very well and worked very efficiently!!! AND got my AC running so wonderfully!!! Always so happy with Trademark!!! Thanks again Josh!!”
Continue Reading“On time, knew what he was doing, very nice man.”
Continue Reading“Showed up on time – great.”
Continue Reading“Excellent service! Prompt, efficient, polite and professional. Edson and Chris had very high level trouble shooting skills and expertise in fixing our A/C system. They explained the inner workings of our system to us at each step. They informed us what needed to be done and asked for permission to go ahead with the repairs.…
Continue Reading“Very professional and friendly tech team. Great to work with. Was able to easily get through the swap out of a heat pump to a new AC system. Had some helpful tips. All in all a great experience and would highly recommend him and Trademark. Matt was great on the sales side and had good…
Continue Reading“Troy was fantastic and took the time to answer all my questions and concerns. My experience with the office and obtaining an appt. was less than wonderful but did get resolved in the end.”
Continue Reading“Good service. Very competent technician. Repair was costly.”
Continue Reading“We contracted with this company to install an AC upstairs in our home. The crew arrived on the scheduled day and realized that there might be an issue with the efficiency of the unit due to the location of the ducts. Andy arrived and informed us that he was concerned that if they went ahead…
Continue Reading“I have used Trademark Mechanical for years for all of my heating and cooling issues. Yesterday’s repairman was Jason. He was prompt, friendly, and explained in detail the issue and the repair which resulted in a perfectly running AC. Thank you, Jason, and Trademark Mechanical.”
Continue Reading“Wow, my expectations were blown away. I called after hours with my AC out thinking I was going to leave a message for the next morning. I got the answering service, big deal…then they said their on call tech would be calling. Holy cow, 30 min later at 800 at night my AC was fixed.…
Continue Reading“Thanks for getting out so quick to get the AC going”
Continue Reading“Every experience that we have had with Trademark Mechanical technicians as well as customer service agents has been exceptional. Today, Aaron rescued us from having our AC not working and we will forever be grateful!!! He’s a super knowledgeable, professional, nice guy that Trademark is lucky to have. Thank you thank you.”
Continue Reading“Josh arrived promptly and new exactly what the problem with my air conditioner was after looking at the unit. He quickly fixed the problem and offered advice on routine maintenance. It’s great to find a professional and dependable tech and company. I definitely will be using them in the future.”
Continue Reading“Alex and Chris arrived early for this appointment. They were both dressed appropriate for their work. I escorted them to the AC unit, where they began to diagnose the unit. Alex was the lead and Chris was in training, but they worked together flawlessly. Alex discovered a part had failed and was the problem, and…
Continue Reading“super nice guy, did a great job”
Continue Reading“My central air went out on July 1st late in the day, I started calling Companys on the morning of the 2nd. I could not find anyone open or to come out. My thermostat was 87 and i am 79 yrs old plus pets and a cat fighting her last days with cancer. I was…
Continue Reading“Very quick response, and a professional visit that resulted in a successful fix of my A/C.”
Continue Reading“Very polite and courteous service technician. We appreciate his service.”
Continue Reading“Very personable and made us very happy!”
Continue Reading“Ron was great! Very affable, tolerant with my questions, and professional.”
Continue Reading“Every interaction I have had with your company has been a positive experience and this repair was no exception. Ron was prompt, knowledgeable, communicative, kind, and efficient. He diagnosed the problem, laid out my options, and repaired my AC within an hour. The unit is performing well and I am very happy. Thanks Ron! You…
Continue Reading“Justin is always professional, informative, friendly and courteous.”
Continue Reading“Levi had great communication with us, while he replaced a capacitor and motor on our AC unit. Great skills all around! Thank you, Levi!”
Continue Reading“Air conditioning unit on outside of house wasn’t working. Of course, it was during the first hot spell of the season. I was called the day before my appointment was scheduled and was told they had a technician who could be there in 20 minutes. He was friendly and knew what he was doing. He…
Continue Reading“Jason was incredibly thorough! Very informational and did a great job getting my system dialed in! Great communication and plenty of time for me to prepare before he arrived.”
Continue Reading“Excellent and very professional. Happy customers”
Continue Reading“Every experience I have had with TM has been positive. This was no exception. Ron was prompt, communicative, knowledgeable, kind, and efficient. He diagnosed the problem, offered options to fix it, and repaired the issue. He made sure everything was working well. I highly recommend this company. They have an amazing team and I am…
Continue Reading“Troy was great and very quick to diagnose and perform repairs. Very professional and I would use Troy again.”
Continue Reading“Matt and his fellow technician (I cannot recall his name, apologies) were both very friendly and easy to work with. I had an air conditioner and new furnace installed, so far everything seems to be working wonderfully. I appreciate their communication, work efficiency and overall demeanor 🙂 Thanks for everything!”
Continue Reading“Great service — signed up for another year”
Continue Reading“I really appreciated Josh calling before he arrived at the home, it allowed me to make arrangements for someone to meet him. He called me directly after he did the maintenance with an update. I didn’t get to meet him in person, but he is very professional via the phone.”
Continue Reading“The installation team was awesome! Punctual, polite, professional and very knowledgeable. Chase helped me understand the operation and maintenance of the system and even pointed out some existing deficiencies with other systems to help keep my house running efficiently and safely. Kudos to the team!”
Continue Reading“They arrived at exactly 8 AM and stayed until the whole job was finished. They were quiet, clean, and worked diligently. Much appreciated.”
Continue Reading“Aaron did everything I asked him to do except clean the dryer vents. I would highly recommend that you put cleaning dryer vents on your to do list. He was very friendly. I have recommended your company to my neighbors. Thank you for doing a wonderful job.”
Continue Reading“Very efficient”
Continue Reading“Aaron was polite professional and easy to understand as he explained the condition of the furnace and ac unit….”
Continue Reading“Awesome guy! Gave great advice and was fast and thorough!!”
Continue Reading“Troy was great. He found what is currently believed to be the issue and fixed it. He explained everything and showed me as well. He also answered all my additional questions.”
Continue Reading“Ron did a great job. Very happy with the service and the advice he provided.”
Continue Reading“Troy was professional, knowledgeable, friendly and efficient. Thank you, Troy!!”
Continue Reading“Anthony was great! Very friendly, knowledgeable, and professional. He walked us through and explained everything about our new air conditioner. He cleaned up everything and left everything better than it was.”
Continue Reading“AJ came out early on a Saturday morning to look over our brand new furnace/AC unit. Turns out, something had come unplugged. He was friendly and knowledgeable while he was here. Thank you, AJ, for getting everything working properly. We appreciate you.”
Continue Reading“Steven was awesome and followed through (what??????). Very happy with the service”
Continue Reading“Prompt, efficient, and cleaned up after themselves. Very happy customer”
Continue Reading“The installation team was great—excellent time management with proficiency, professional, clean, and knowledgeable. In addition, Keith and Nick answered my questions, leaving me with complete understanding. I highly recommend Trademark Mechanical.”
Continue Reading“Very professional technician. Was on time and completed the call quickly. Did not try and oversell or force things that didn’t need to be repaired. Would highly recommend to anyone looking for a service company.”
Continue Reading“Great service, great technician. AJ explained everything about the service and was a very friendly guy.”
Continue Reading“Ivan examined my old A/C system and explained the benefits of a new unit. He was very informative and knowledgeable and payed great attention to detail. Great job! Thanks.”
Continue Reading“He did a real good job of checking the whole system out.”
Continue Reading“Fixed duct under house; arrived on time (early); very helpful.”
Continue Reading“Great job. There were a couple of glitches in installation. He came on a Saturday, pinpointed what needed to be done and fixed the problem.”
Continue Reading“Josh was friendly,professional and timely. He provided valuable advice without trying to upsell unneeded equipment. I will definitely use Trademark for our future HVAC maintenance, along with any needed repairs.”
Continue Reading“Justin always does a wonderful job. He is timely, courteous and does a great job explaining what he is doing and what needs to be done. We trust him thoroughly. Thank you, Justin!”
Continue Reading“Aaron was informative, professional, and courteous and on time. We will ask for Aaron in the future.”
Continue Reading“Levi went above and beyond all my expectations during my routine maintenance. I didn’t have the correct filter for the system, so Levi went out of his way to find the proper one and came back a few days later to install it. Many thanks, Levi!”
Continue Reading“Once again, I have received outstanding service from Trademark Mechanical. Delta Mathie handled my annual service to make sure my A/C unit is ready for our summer heat. Delta was very professional, knowledgeable, courteous and a pleasure to talk to. It’s encouraging to find younger adults who are willing to work hard and take pride…
Continue Reading“Forgot his name, but the Tech seemed very knowledgeable, answered all my questions and gave me confidence.”
Continue Reading“Peter was very thoughtful in everything he did. Nice clean work!”
Continue Reading“He did a really good job and very informative and was very professional”
Continue Reading“I can’t remember the tech’s name but two came out to check out my AC and was able to find the issue and recommend next steps.”
Continue Reading“He is friendly and courteous and professional and knowledgeable. Represents your company very well.”
Continue Reading“Knowledgeable efficient and nice guy.”
Continue Reading“Stephen was very professional and knew what he was doing. We had new ac/heater installed and was done quickly and in the best way possible. No shortcuts. Very good communication!! I will be recommending this company and Stephen for anyone needing air conditioning/heating services!”
Continue Reading“Pleased with their work”
Continue Reading“In addition to being a skilled technician, Delta is a pleasure to have in our home. He is professional, thoughtful, and has a positive attitude!”
Continue Reading“Josh was extremely professional and efficient! I will definitely use Trademark in the future for my air conditioning and furnace needs!!”
Continue Reading“On time. Courteous and professional.”
Continue Reading“I’m very pleased with the professionalism and work done by Joe, Lee and Cy. Joe provided a bid for services, and Lee and Cy installed my new air conditioning system. They were all knowledgeable and pleasant to work with and explained everything that I needed to know regarding installation and use of the new system.…
Continue Reading“Josh is an excellent tech. He is professional, knowledgeable, neat and prompt. He keeps our HVAC system in good running order. I recommend Trademark Mechanical to my neighbors and they are pleased with the service.”
Continue Reading“Very professional and courteous. Thanks for the great and timely service.”
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