I wanted to give a shout out to a Trademark of sandpoint employee named Tyler. On a Monday morning I was headed out of town to get a doctor’s appointment that I was not looking forward to. I was already running late and of course needing gas so I had to stop to fill up before hitting the long bridge. When I went to take off my gas cap it disconnected and rolled under my pickup… ‘great’… I cursed the day. But just then walking out of the store was a trademark guy, who without any hesitation and before I even had the chance to start crawling on the fuel soaked cement to get it, he dived under the truck and retrieved my gas cap, handed it back to me and wished me to have a great day. UNBELIEVEABLE! What a gentleman, I was so blown away it brought tears to my eyes. That simple act of kindness brightened my whole day. It still does. Trademark of sandpoint you have some wonderful employees and if I ever need HVAC work done I’ll be giving you my business. Thank you Tyler for reminding me that a bit of kindness goes a long way.

Natalie H

We are SO impressed with TM Heating & AC! Perrin came out and walked us through what we needed to have replaced and gave us many price and level options to choose from with no pressures. He gave us a final price and set up an installation date and time to have our AC, furnace and water heater replaced since they were all 20 years old. On the date agreed upon we received a phone call from the crew letting us know they were on their way and would arrive right before 8am! That’s unheard of!! Usually companies string you along all day before they arrive. Chase, Steve and Stephan all arrived at the same time and we can’t say enough about their professionalism and friendliness. They took the time to explain every step they took and that was very important to my husband! They didn’t even mind him looking over their shoulders as they worked. I thank them for that and their patience! We could not have asked for a better crew or company and are letting our friends know who they need to call if they need service or installation. Thank you to all 4!

Idaho Fabricator

Estimator answered all our questions and clearly explained our options and presented us with a estimate we liked. Installation team was on time finished earlier than thought. Neat installation and good clean up.

Wayne Lindenfelser

Chase and Steve replaced our failing hot water system. Not only did they do an outstanding job, they were quite professional, positive and courteous in their dealings with us. Truth is I was kind of dreading the day but ended up having fun with these guys in our conversations. After start up of the new system, they even helped make sure our faucets were working properly. They are both very knowledgable about their trade and represent Trademark Mechanical most admirably. We are replacing our furnace and AC in September; we hope they are on that team!

Gregory Jones

I was hoping the experience of an HVAC replacement was going to be o.k.,but it was more than “very good” .What a great experience I had with Chase and Steve. They made my day. Great job you two. Thank you soooomuch.Five star service for sure!

Doug Blish

Nick and Josh were wonderful… on time, fast and efficient… cleaned everything afterwards and gave me great instruction on how to use my new system. I would recommend them, and Trademark Mechanical, wholeheartedly.

Deanna Hansen-Doying

Great service and prompt. The technician was very knowledgeable and had our best interest in mind. Highly recommend!

David Mowry

From the first call to the final installation, everyone at Trademark Mechnical were professional and very responsive. Loved the communication throughout the process. Have told all our neighbors how pleased we are. Thank you!!

Linda Vanprooyen

Steven did a great job, checking the units and doing yearly maintenance. Verified two of the cassettes were not working properly and told us what would need to take place to correct them. Rescheduled for the repairs. Also, added surge protectors to the outdoor units to alleviate any potential electrical problems. I would highly recommend Trademark to anyone needing heating and air conditioning sales or service.

Wesley Jackson

Contacted Trademark Mechanical after initial HVAC company could not perform install of this 22,000 square foot school building. Tony the owner of Trademark Mechanical took on this project with a less than desirable set of Architectural Plans. He worked thru numerous designs to come up with a system that would work well for the school. Tony was very professional and very responsive to work with. I give him my highest recommendation. To top it off the crew who installed and overseen the project were exceptional. Vince and Marcel were great to work with. Overall an awesome experience in this very busy time.

Bob Grossglauser

In building our home, Mike and his crew clearly stood out among the various subs for being exceptionally professional, honest, fair, super reliable, responsive, flexible, knowledgeable, and experienced. I know that sounds like a lot of accolades, and maybe a little over the top, but they really did come through in every way. And after the experience we had with some of the other subs, it was a very, very, very welcome bit of relief to know that I didn’t have to worry in any way about the HVAC portion of the construction. If you’ve ever built your own home, you’ll know what it is to not have to worry about your sub, and if you’re about to build, you’ll soon find out. I feel no reservation in recommending Trademark, and given the experience we had with our home, Trademark’s reputation for best in class in town remains intact.

Ean Estep

Decided it was time to replace 19 year old HVAC. Jerame and crew showed up on time, Removed old HVAC, installed new HVAC, cleaned everything up and programmed the thermostat. Haven’t seen a utility bill yet to determine if I am saving money, but I did notice that when I vacuum I pick up about 1/2 the dust I used to which tells me the new filter is working much better.

Janice Kelly

Ivan was the technician who came out. Very punctual, friendly, professional and most importantly VERY knowledgeable!! Highly recommend Trademark to anyone looking for great service!

Katrina Morris

We loved every step with this company. They did a massive amount of work for us in one day and did it amazingly! The price, the service, and the results were better than we could’ve hoped for.

Leah Knowles

I have used Trademark for our AC and Furnace maintenance ever since they were the HVAC contractor on our new home 16 years ago! They are professional, friendly, knowledgeable, and customer service oriented!

Michele Magnuson

On a day where the temp hit over 100°, my Aircon system decided to stop working. It was the early evening and after normal business hours. I called Trademark Mechanical and they told me someone would call me right back if it was an emergency. It was. I received a call quickly from Ivan. He was very polite and very responsive. He said he could still come over the same evening. He gave me an ETA, then he followed up with a phone call when he left the prior job, and then he arrived exactly on time. Within a couple of hours, my Aircon was working again and the house was cooled down. I can’t say enough good things about Trademark Mechanical and their technician Ivan. What incredible customer service. I’m very grateful for them.

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